FAQS

FREQUENTLY ASKED QUESTIONS

The below FAQs will provide answers to common questions. If you can't find the information you are seeking, please contact us for help.

Can I walk the race?


Yes, this is a walker-friendly event for all ages and abilities to complete at their own unique pace.




Can I complete my race distance on a bicycle?


Durring Race of Hope in-person live events, wheels do not count unless you are a handchair athlete planning to complete the entire distance in your chair. During Race of Hope virtual events, you may use any wheels of your choice to complete your distance.




When do I have to complete my virtual race distance?


If your race is converted from an in-person registration to a virtual race, we encourage you to come together with the entire virtual race field and join us in your virtual corral on race day. Or, you may choose to complete your race distance any date and time you choose.




What if I do not receive my race bib before race day?


All in-person "live" race participants must pick up their assigned race bib and wear it prior to entering the starting line corral. Virtual race participants can choose to download and print a virtual Race of Hope bib if you want to complete your distance wearing a bib before your virtual race packet arrives.




Do I have to wear my race bib?


For an in-perosn "live" race, every participant must wear their assigned chipped bib. For Race of Hope virtual events, while not required, we encourage you to recreate the race day experience by wearing your bib when you complete your Race of Hope miles. Plus, if you dedicate your race to someone, writing their name on your bib helps to add powerful motivation throughout your chosen virtual race distance.




Will I earn a Finisher medal?


Yes, all race participants will be awarded an incredible Finisher medal when they cross the finish line.




What will be included in my race packet?


The first 390 to pick up their race packet will receive a commemorative race vest, shirt, & mask in their race packet. All participants will receive a chipped bib at packet pickup. All race participants will earn a Finisher medal once their race distance is completed. Sizes are offered first-come-first-served. If your requested size is no longer available, we’ll next try to provide your second size choice, and then the next closest available size. Based upon availability, gear style may change.




What is the race distance?


The Southampton Race of Hope is a 5k distance.




How can I see the race results?


Race of Hope in-person events post race results online.




Do I need to utilize a GPS tracker to participate?


Race distance trackers are not needed for Race of Hope in-person "live" events as chip timing from a professional timing company is provided as part of your destination race experience. If you are interested in saving your race data for later metrics review, we do recommend using a tracking device. Fitness devices and apps also make it easier for you to know approximately where you are on the race route at a glance, but their use is not required.




Will you ship my race packet to me if I live outside the U.S.A.?


At this time, shipping is only available for Virtual race events to addresses within the U.S.A.




How much of my registration fee will go to the charity?


100% of all race and fundraising proceeds go directly to depression research. The Hope for Depression Research Foundation is recognized by the Internal Revenue Service as a not-for-profit public charity (Tax ID 20-4559210), contributions to which are deductible for income and gift tax purposes. All contributions are tax-deductible to the full extent allowed by law.




How can I fix an error that I found on the race results?


Our event crew would be happy to help ensure your race data is correct. If you notice that your name spelling, gender, Age Division, or time is incorrect, please bring your concern to the attention of the Event Crew at the race right away to ensure that the final race results are accurate. After the race, please connect with us to let us know what data should be changed so that we can help.




When will I receive my hat challenge prize?


Race challenge prizes will ship in the final packet of the qualifying event.
For example:
The challenge requires registering for two events so the bonus prize will ship with your 2nd race packet. If your second race is an in-person event, your prize will be shipped separately within 3-weeks after the event. If you do not receive a challenge award that you have earned in your final race packet, please connect with us so that we can help.




What is the official social media hashtag [#] for Race of Hope events?


Thank you for helping to share our mission! Please use #iRaceForHope on social media to link your posts, photos, and videos to the Race of Hope mission! We can't wait to see your messages and post race excitement!




What portion of my race registration fee will be used to fund research?


100% of all race and fundraising proceeds go directly to depression research.




Do I have to social/physically distance at the event?


Yes, 6 ft. physical distancing from all participants not from your household will be required as part of the Covid Safety Protocols at the 2021 Southampton Race of Hope in-person event.




Does this event offer refunds?


Sorry, no refunds will be issued. 100% of all proceeds go directly to depression research. The only exception will be if our system erroneously oversells the maximum available race registrations after they event has sold out. Learn more in the FAQs by searching, "What happens after race registrations sell out?". If you have questions about remaining race packets, please contact us before you register.




What happens after race registrations sell out?


The first 475 registrants who sign up (with or without gear) may participant in the in-person race experience and remain eligible to earn bonus gear. After all available race spots are sold out and attendance is no longer available, event attendance will not be an option. Our system may not shut off at the exact moment the maximum race entries have sold out and allow a few participants to still register for the event. If this happens, all participants who registered but won't be able to participate, will be notified ASAP by both email and phone as well as receive a full refund.




Can I get a refund if I do not receive my requested gear size(s)?


Sorry, no refunds will be issued related to gear sizes.

We really want you to have gear in your perfect size so that you can enjoy wearing it for years to come! We encourage you to attend packet pick up early to enjoy greatest selection of available sizes when our team fulfills your race packet order. Sizes are offered first come first served.

Please also be sure to use the size chart to help you request the best fit.

Race of Hope gear is swoon worthy and events sell out quickly. As with many national races, our gear sizes are not guaranteed & offered on a first come first served basis.




How do I measure to find my best vest size?


Use These Tips To Find Your Fit:

  • Measure the length across your chest from the front edge of each armpit as shown on the vest graphic to find your "CHEST" size.
  • Measure the length down the front of your chest starting from the top of your shoulder to your waist as shown on the vest graphic to find your "LENGTH" size.
  • EXAMPLE: 19" Chest & 25-3/4" Length, choose size Large.




What Top Fundraising prize will I receive?


The top 3 fundraiser winners in each prize category per race event will receive a Hope for Depression Research Foundation canvas tote and a CamelBak 20oz bottle. Only one prize category may be won per participant, per event, and prizes and prize style may change based upon availability. Prizes will arrive separately up to three weeks after the event's race registration closes.




What gear size & style will I receive in my race packet?


The first 390 to collect a race packet will receive a commemorative race vest, shirt, and mask in their race packet. Sizes are offered first-come-first-served based upon packet pick up arrival in line. If your requested size is no longer available, we’ll offer your second size choice, and then the next closest available size. Gear style may change based upon availability. After all race packets with gear are no longer available, no further gear will be offered. All participants will receive a chipped race bib and a Finisher medal upon race completion.




Do I have to follow the Covid Safety Protocols if I am fully vaccinated?


While we are incredibly grateful that you may be fully vaccinated, proof of vaccination cards will not be considered a substitute for compliance for the Covid Safety Protocols at the 2021 Southampton Race of Hope in-person event.




Do I have to wear a mask?


Yes, a cloth nose and mouth covering must be worn as part of the Covid Safety Protocols at the 2021 Southampton Race of Hope in-person event. Plastic face shields alone will not be considered adequate covering.